Some accounts or services will send a 2FA code by text or email to your registered number or address, instead of through an app or keyfob, so it’s wise to make sure such registered details are up-to-date. This is when, after entering your password, you enter a code generated by something that only you should have access to, such as an authenticator app on your smartphone (such as Authy, Google Authenticator, or Microsoft Authenticator) or a dedicated keyfob. Most will offer the option of two-factor authentication, also known as second-factor authentication or 2FA. Passwords shouldn’t be the only line of defence for your online accounts.

It’s increasingly common for cybercriminals to impersonate specific individuals, as we’re naturally primed to trust people we already know.įind out more Use 2FA to protect your accounts The same caution should be applied to sudden requests from friends and family. If in doubt, hang up or close that app and get in touch with the organisation directly using details from their official website. These are commonly known as ‘phishing’ attacks. the Inland Revenue) will never contact you out-of-the-blue, asking you to confirm or divulge your personal details.Īny communications – emails, texts or calls – pressing you to give up your details on a deadline, due to an alleged emergency or some other event, should be viewed with extreme suspicion. Legitimate organisations such as banks, retailers and government authorities (e.g.

Identity theft, when cybercriminals steal your personal information to impersonate you for financial gain, can seem both frightening and impossible to defend against.īut the steps needed to safeguard your personal data, and reduce your chances of being victimised, are actually very straightforward. ID fraud and scams can happen to anyone, but our straightforward advice can help you reduce your chances of becoming a victim.

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